Privacy Policy

Multibax Public Company Limited is committed to protecting your privacy and ensuring that your personal data is protected. In this Privacy Policy, "Personal Information" means personally identifiable information, whether the information is true or false, which relates to an identifiable person from such information.

1. Enforcement
This Privacy Policy describes the types of personal information that we collect, utilize, disclose, transfer, process and protect such data.
We collect personal information through (without limitation) the below methods:
(a) When you purchase or browse products at the Domain Name (the "Website")
(b) When you purchase goods at our stores;
(c) When you connect with us through social media or participate in our marketing activities.
(d) When you agree and give the consent to become a member of the Website, either by physical or electronic means.
We may update this Privacy Policy from time to time. We will publish the updated policy on the website and/or send it to you via email. If the purpose of this Privacy Policy changes, we will take the necessary steps to notify you and obtain your consent for the new purpose before we collect, utilize or disclose your personal information
Please revisit this page regularly for the updated information on how we handle your personal information.


2. Consent
We will not collect, utilize or disclose your personal data without your consent (except if the law permits and empowers us to do so). Once you have provided us with your personal information, it means that you 
consent to the Company to collect, utilize, disclose and process your Personal Data in accordance with this Privacy Policy.

The types of personal data we collect include, but are not limited to: (a) name and family names, (b) addresses, (c) e-mail addresses, and if appropriate, we will collect (e) username and password, (f) address for issuing the receipts and delivery (g) Other information as it deems appropriate for services providing. 

3. Purpose
We collect, use, disclose, transfer and process your personal data for the purposes of providing the services, including but not limited to the following:
4. Withdrawal of the consent, access and amendment
If you wish to withdraw your consent to receive the information on our new products and campaigns or any other services, please contact us. Here's how to do this:
We verify that all personal information we have in our possession is as accurate as we are aware.

You have the right to request the access and correction of your personal data. If you need help accessing and/or editing your personal information, please contact our Data Protection Officer at the email address below. We will get back to you within 30 days.

5. Minors
This website is designed and publicize for the individuals of aged 20 years and over. We do not intend to collect personal information from minors younger than 20 years of age, except from the certain sites made specifically for minors.
We protect the personal data of minors with parental permission, the same way that we protect the adult personal data.

6. Disclosure and transfer of data to third parties
We will not disclose or transfer your personal data to third parties if you do not request and before we obtain your consent (except where the law permits and empowers us to do so).

The personal information you provide may be stored, processed, transferred, between and accessed from servers located in the United States and other countries that have regulations and laws that may not guarantee the same level of personal data protection as in Thailand. However, we will take the necessary steps to ensure that your personal data is properly handled in accordance with this Privacy Policy, no matter where your personal data is stored or accessed from anywhere. 

7. Security and protection
We strictly follow the security procedures, standards and management to protect the personal data we hold or that we control. Once your personal information has been received, whether physical or electronic, we will take the necessary security steps to protect such personal data according to the reasons and the appropriateness of the circumstances. This may consist of management, physical and technical measures, or a combination of these measures.

When we disclose or transfer your information via the Internet, we will take the best practice to prevent any unauthorized access to your personal data. However, there is no guarantee that this internet data transfer is completely secure, so you must be aware that you have transmitted the data over the Internet at your own risk.

8. Personal Data Collection
We will not retain your personal data longer than it deems necessary. We will retain so as to carry out the purposes set out in this Privacy Policy and other legitimate legal or business purposes only. After that period, we will destroy documents containing your personal information or anonymize them using the secure means.

9. Governing Law
This Privacy Policy is governed by the laws of Thailand.

10. Contact Us
If you wish to access or edit personal information provided to us, please contact us. To submit any requests or questions about your personal information, please contact our Data Protection Officer at the company's email address or contact:

Multibax Public Company Limited
Address 456 Soi Chokchai Chong Chamroen, Rama 3 Road, Soi 53, Bangpongpang, Yannawa, Bangkok 10120
Phone +66 (0) 2-683-3300
Email info@multibax.com


Cookie Policy
Our domain name uses the cookies or small data files to remember your visit to our website, the preferences and interests for display and speed up the display of information, as well as to facilitate the provision of services on our website. This cookie is downloaded to the user's device to identify the user's device, but does not identify the person who used it. The analysis of the information may be done by other 3^rd party service provider or delegates such as Google Analytics.


Required cookies are used to:

• Remember what you choose to buy in your shopping cart.
• Remember the duration of your order decision.
• Remember, collect and store the usage data to confirm the particular features, your safety information, including the products and services that you are interested of.

Cookies in use will be used to:

• Remember your login details
• Make sure you're protected when logging in.
• To ensures that the visitors can easily find what they want.
• To ensure website continuity.
• To promote and advertise appropriately by analyzing the usage information on the website. 
• To present information that is more relevant to the interests of users.

Operating cookies are used to:

• Improve the functionality of the website
• Improve the service to users by studying the user's website usage behavior in order to develop the faster and efficient user-friendly environment. 

Social media analytic cookies and advertising partner cookies
Facebook Connect: We may allow you to sign up and log in using your Facebook account. If you sign up by using the Facebook Connect, Facebook will ask your permission to share the certain information from your Facebook account with us, which may include your first and last name, email address, so that we can verify your identity, gender, general address zone, link to Facebook profile, time zone, birthday, profile picture, your "likes" and your friends list. This information is collected by Facebook and provided to us under the terms of Facebook's privacy policy, which you can see at: https://www.facebook.com/policy.php. You can control the information we receive from Facebook by using the privacy settings on your Facebook account.

Facebook Custom Audience: This service from Facebook allows us to show personalized ads to people on our email list when they visit the site: Facebook.com. We provide your information, such as your encrypted email address and phone number ("hashed encryption" so that it is not readable by humans). We will send it to Facebook to activate and to check if you are an account holder registered with Facebook. You can read Facebook's privacy policy here: https://www.facebook.com/policy.php

Google Tag Manager: Our website also uses Google Tag Manager. This service helps managing the tag of website via Google interface. Tag is a small part of code, used to measure the website visitors, to view visitor behavior so to analyze and understand the advertising and social media impact, to set up the remarketing value, to set up the ads for different target audiences and to test and optimize the website efficiency. Google Tag Managers will be used for Tag managing only. This means that no cookies are used and no personal information is recorded. We list them here for transparency about the tools we use. If you disable it at the domain or cookie levels, The Google Tag Manager system will only remain the tag information we use.

Google Analytics Our website uses
Google Analytics is an analytics service web. Google Analytics uses cookies to analyze the visitor’s usage on website. The information generated by cookies about your website usage (including your IP address) will be transmitted and stored by Google servers in the United States.  Google use this information to evaluate your website usage, to collect the website activity and Internet usage for website providers and other website services related to website usage. You can stop the storage of information related to your website usage and through cookies (including your IP address) by Google, including the processing of this information by Google by downloading and installing the following browser plugins. Link : https://tools.google.com/dlpage/gaoptout?hl=en

When you access the domain name service continuously without changing the settings on the Internet browser, the visitor's device will automatically accept cookies, whenever the next access is made. If the user does not want cookies 
to collect the information, they can choose by changing the accept settings in the "Settings" section of the toolbar on the Internet browser.